Terms of service

Terms of Service

Effective Date: [Insert Date]

Welcome to Nutra Grains Masale. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using this website, placing an order, or accessing our services, you agree to comply with these Terms of Service. If you do not agree, please do not use our website.

2. Products & Availability

  • We strive to provide accurate product descriptions, images, and pricing.

  • Product colors and packaging may vary slightly from the images shown.

  • All products are subject to availability.

  • We reserve the right to discontinue or modify products without prior notice.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • We accept secure online payments through approved payment gateways.

  • Cash on Delivery (COD) may be available for selected locations.

  • We reserve the right to cancel orders in case of pricing errors or suspected fraudulent activity.

4. Order Confirmation

  • An order is confirmed only after successful payment or confirmation of a COD order.

  • We may refuse or cancel any order due to stock unavailability, incorrect pricing, payment issues, or suspected fraud.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on your location and courier services.

  • We are not responsible for delays caused by weather conditions, natural disasters, strikes, or other events beyond our control.

  • Customers are responsible for providing accurate shipping information.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that policy before requesting a return or refund.

7. Product Usage

Our spices are intended for normal household cooking and food preparation. Customers should:

  • Store products in a cool, dry place.

  • Check ingredient information before use if they have allergies.

  • Follow storage instructions printed on the packaging.

8. Intellectual Property

All content on this website, including logos, product images, designs, graphics, text, and trademarks, is the property of Nutra Grains Masale and may not be copied, reproduced, or used without prior written permission.

9. User Responsibilities

By using our website, you agree:

  • To provide accurate information when placing orders.

  • Not to misuse or attempt to disrupt the website.

  • Not to engage in fraudulent or unlawful activities.

10. Limitation of Liability

To the fullest extent permitted by law, Nutra Grains Masale shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability shall not exceed the amount paid for the product purchased.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy. We respect your privacy and take reasonable measures to protect your data.

12. Changes to Terms

We may update these Terms of Service at any time. Revised terms will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised terms.

13. Governing Law

These Terms of Service are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.

Thank you for choosing Nutra Grains Masale—bringing purity, freshness, and authentic taste to every kitchen.